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If you have any issues with your order or any other questions, feel free to email us at info@outfix.shop or use the contact form below. Our average response time is 1 hour.
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FAQ
Do you ship internationally?
Do you ship internationally?
While we operate mostly in Europe, we do offer international shipping, though it could take longer and or cost more.
What's your return policy?
What's your return policy?
We offer a 30-day money-back guarantee on all products.
How long does shipping take?
How long does shipping take?
For EU orders, you can expect delivery within 2-4 business days. For international orders, please allow 7-12 business days.
Is it easy to remove the stitches?
Is it easy to remove the stitches?
You can pull them out when you don’t need them anymore, and in most cases they’ll slide out smoothly without damaging the fabric. However, to be 100% safe and avoid any risk of tearing delicate materials, we recommend cutting them instead of pulling, so you always keep the fabric fully intact.
Do the stitches hold strongly enough?
Do the stitches hold strongly enough?
Yes, the stitches are designed to hold securely for everyday fixes and will stay in place until you choose to remove them. They’re strong, practical, and perfect for quick repairs without traditional sewing.
Can I use it on any type of fabric?
Can I use it on any type of fabric?
Yes, it works on most common fabrics like cotton, polyester, denim and more. For very delicate or stretchy fabrics we recommend testing on a small area first.
Is it washable after using the stitches?
Is it washable after using the stitches?
Yes, the stitches hold up during regular wear. For best results, remove them before machine washing and re-apply after if needed.